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BBB Great West + Pacific newsroom

Better Business Bureau Great West + Pacific acts as the foremost resource for connecting consumers with trustworthy businesses based in Alaska, Hawaii, Idaho, Montana, Oregon, Washington, Central Colorado, and Western Wyoming.

Visit BBB.org/about-bbb for more information.

BBB Great West + Pacific is an independent, non-profit organization that provides value to business communities based on its marketplace neutrality. BBB Great West + Pacific’s functions include promoting trustworthy business practices, resolving marketplace disputes, providing charitable accountability information, and assisting consumers in making wise buying decisions. For more than 100 years, businesses and consumers have supported BBB because a trustworthy marketplace benefits both buyers and sellers.

Featured news

Spark Winner logo for Idaho

BBB of Great West + Pacific: Consumers report Oregon-based Lomac Stone Co. failed to complete work after deposit

Better Business Bureau Great West + Pacific is warning consumers about Lomac Stone Company due to reports and complaints filed on BBB Scam Tracker.

 

 


Press releases

Latest announcements from BBB Great West + Pacific

BBB Great West + Pacific Warning
BBB Great West + Pacific announces Anchorage's Dan Newman to its board of directors

February 12, 2024 - Dan Newman, founder of Alaska Premier Auctions and Appraisals LLC is BBB's newest board member.

BBB Great West + Pacific Warning
BBB of Great West + Pacific: Consumers report Oregon-based Lomac Stone Co. failed to complete work after deposit

December 7, 2023 - Better Business Bureau is warning consumers about Lomac Stone Company due to reports and complaints filed on BBB Scam Tracker. 

BBB Great West + Pacific Warning
BBB of Great West + Pacific: Consumers allege Jacob&Co Trailers offers products they do not own

November 3, 2023 - This company has allegedly taken thousands from consumers and is advertising the sale of a trailer they do not own.

BBB Great West + Pacific Warning
BBB of Great West + Pacific: Golf Knack's BBB Accreditation revoked

October 30, 2023 - Better Business Bureau Great West + Pacific has revoked the BBB Accreditation of Wyoming-based Golf Knack after consumers alleged that they were enrolled in a subscription without their consent.

BBB Great West and Pacific Torch Awards 2023
BBB of Great West + Pacific: Washington Torch Awards for Ethics recipients

October 26, 2023 - BBB announced four Washington businesses as winners of the 2023 Torch Awards for Ethics.

BBB Great West and Pacific Torch Awards 2023
BBB of Great West + Pacific: Oregon Torch Awards for Ethics recipients

October 26, 2023 - BBB announced five Oregon businesses as winners of the 2023 Torch Awards for Ethics.

BBB Great West and Pacific Torch Awards 2023
BBB of Great West + Pacific: Montana Torch Award for Ethics recipient

October 26, 2023 - BBB announced PrintingCenterUSA of Great Falls, MT, winner of the 2023 Torch Award for Ethics.

BBB Great West and Pacific Torch Awards 2023
BBB of Great West + Pacific: Idaho Torch Awards for Ethics recipients

October 26, 2023 - BBB announced four Idaho businesses as winners of the 2023 Torch Awards for Ethics.

BBB Great West and Pacific Torch Awards 2023
BBB of Great West + Pacific: Hawaii Torch Awards for Ethics recipients

October 26, 2023 - BBB announced two Hawaii businesses as winners of the 2023 Torch Awards for Ethics.

BBB Great West and Pacific Torch Awards 2023
BBB of Great West + Pacific: Central Colorado Torch Awards for Ethics recipients

October 26, 2023 - BBB announced four Central Colorado businesses as winners of the 2023 Torch Awards for Ethics.

BBB Great West and Pacific Torch Awards 2023
BBB of Great West + Pacific: Alaska Torch Award for Ethics recipient

October 26, 2023 - BBB announced Publication Consultants of Anchorage, AK, winner of the 2023 Torch Award for Ethics.

BBB Great West and Pacific Spark Awards 2023
BBB of Great West + Pacific: Three Little Ducks wins 2023 Spark Award for Hawaii

October 26, 2023 - Three Little Ducks was selected by an independent panel of judges based on the company’s commitment to building a community of parents and their children and fostering development during an important time of a baby’s life.

BBB Great West and Pacific Spark Awards 2023
BBB of Great West + Pacific: Wiser Wellness wins 2023 Spark Award for Montana

October 26, 2023 - Wiser Wellness was selected by an independent panel of judges based on the company’s commitment to ethical practices and assisting those in need across Montana and beyond with telemedicine.

BBB Great West and Pacific Spark Awards 2023
BBB of Great West + Pacific: S.M.C Auto Works wins 2023 Spark Award for Oregon

October 26, 2023 - S.M.C. Auto Works was selected by an independent panel of judges based on the company’s commitment to ethical practices and building trust in the marketplace.

BBB Great West and Pacific Spark Awards 2023
BBB of Great West + Pacific: Book It Vacation Rentals wins 2023 Spark Award for Washington

October 26, 2023 - Book It Vacation Rentals was selected by an independent panel of judges based on the company’s commitment to ethical practices and building trust in the marketplace.

BBB Great West and Pacific Warning
BBB of Great West + Pacific: Seattle residents beware local contracting company, DJE Concrete & Construction

October 23, 2023 - BBB has received three complaints and one Scam Tracker report in recent years about DJE and its tactics.

BBB Spark Award winner logo and Dodd Roofing logo
BBB of Great West + Pacific: Dodd Roofing wins 2023 Spark Award for Idaho

October 4, 2023 - An independent panel of judges selected Dodd Roofing based on the company’s commitment to helping the community with the hard decisions that come with roof repair and bringing transparency to the roofing industry.

BBB Alert
BBB of Great West + Pacific: Alleged Oregon-based company Bitcoin Bonus takes investors for a ride

September 27, 2023 - A total of 168 complaints have been filed, with consumers reporting receiving emails and text messages regarding an accumulated Bitcoin balance that they need to withdraw, but to do so, they are required to pay transaction fees.

Spark Awards Logo
BBB of Great West + Pacific: Cronin & Czarnik Orthodontics wins 2023 Spark Award for Central Colorado

September 21, 2023 - An independent panel of judges selected Cronin & Czarnik Orthodontics based on the company’s unwavering commitment to serving their community.

Spark Awards Logo
BBB of Great West + Pacific: Alaska organizations named as finalists for the 2023 BBB Torch Awards

September 14, 2023 - The Torch Awards for Ethics honors businesses of all sizes across the state of Alaska.

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BBB of Great West + Pacific: Central Colorado organizations named as finalists for the 2023 BBB Torch Awards

September 14, 2023 - The Torch Awards for Ethics honors small, medium, and large-sized businesses across Central Colorado.

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BBB of Great West + Pacific: Hawaii organizations named as finalists for the 2023 BBB Torch Awards

September 14, 2023 - The Torch Awards for Ethics honors businesses of all sizes across the state of Hawaii.

Spark Awards Logo
BBB of Great West + Pacific: Idaho organizations named as finalists for the 2023 BBB Torch Awards

September 14, 2023 - The Torch Awards for Ethics honors small, medium, and large-sized businesses across the state of Idaho.

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BBB of Great West + Pacific: Washington organizations named as finalists for the 2023 BBB Torch Awards

September 14, 2023 - The Torch Awards for Ethics honors small, medium, and large-sized businesses across the state of Washington.

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BBB of Great West + Pacific: Montana organizations named as finalists for the 2023 BBB Torch Awards

September 14, 2023 - The Torch Awards for Ethics honors businesses of all sizes across the state of Montana.

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BBB of Great West + Pacific: Oregon organizations named as finalists for the 2023 BBB Torch Awards

September 14, 2023 - The Torch Awards for Ethics honors small, medium, and large-sized businesses across the state of Oregon.

Spark Awards Logo
BBB of Great West + Pacific: Washington organizations named as finalists for the 2023 Better Business Bureau Spark Award

August 10, 2023 - The award recognizes young businesses and the next generation of marketplace leaders in Washington.

Spark Awards Logo
BBB of Great West + Pacific: Oregon organizations named as finalists for the 2023 Better Business Bureau Spark Award

August 10, 2023 - The award recognizes young businesses and the next generation of marketplace leaders in Oregon.

Spark Awards Logo
BBB of Great West + Pacific: Montana organizations named as finalists for the 2023 Better Business Bureau Spark Award

August 10, 2023 - The award recognizes young businesses and the next generation of marketplace leaders in Montana.

Spark Awards Logo
BBB of Great West + Pacific: Idaho organizations named as finalists for the 2023 Better Business Bureau Spark Award

August 10, 2023 - The award recognizes young businesses and the next generation of marketplace leaders in Idaho.

Spark Awards Logo
BBB of Great West + Pacific: Hawaii organizations named as finalists for the 2023 Better Business Bureau Spark Award

August 10, 2023 - The award recognizes young businesses and the next generation of marketplace leaders in Hawaii.

Spark Awards Logo
BBB of Great West + Pacific: Central Colorado organizations named finalists of 2023 Better Business Bureau Spark Award

August 10, 2023 - The award recognizes young businesses and the next generation of marketplace leaders in Central Colorado.

BBB of Great West + Pacific: Businesses warned about fake customers

June 22, 2023 - BBB Great West + Pacific is warning businesses to always verify the legitimacy of a customer before accepting or returning any funds.



 


Contributed content

Columns included in this library are authored by Better Business Bureau Great West + Pacific to provide consumer and business content for use in your publication. At the end of each month, 2-3 new columns will be added to the library. Topics and insight will be applicable across our service area.

March 2024 BBB Great West & Pacific Contributed Content
March 2024 contributed content
  • What is a good online reputation?
  • Navigating online reviews: the good, the bad and the ugly
February 2024 BBB Great West & Pacific Contributed Content
February 2024 contributed content
  • How do you find a great workplace? Look at their online reputation
  • Why, When and How to Write a Review
December 2023 BBB Great West & Pacific Contributed Content
December 2023 contributed content
  • The holiday joy of gift cards, and the cautionary tales that come with them
  • What you need to know before giving a subscription item gift
October 2023 BBB Great West & Pacific Contributed Content
October 2023 contributed content
  • Ransomware: Protecting Your Business's Privacy and Safeguarding Trust
  • Should you use a debt consolidation app?
September 2023 contributed content
  • A mountain of debt - Can credit and debt assistance companies help?
  • Supporting communities after a natural disaster -  A guide to making a difference.
August 2023 contributed content
  • The lies advertisers tell you
  • Passport delays - what's the deal
July 2023 contributed content
  • The password game
  • Businesses warned about fake customers

 

June 2023 contributed content
  • June is national homeownership month
  • Purchasing online with trust

 

May 2023 contributed content
  • National moving month, here's what to know
  • How to respond to negative reviews

 

April 2023 contributed content
  • Online shopping poses biggest risks to consumers
  • Spring digital cleaning

 

March 2023 contributed content
  • Consumer protection week
  • Roofing tips for consumers
  • Data privacy policy, does your business have one

 

February 2023 contributed content
  • Better Business Bureau offers homeowners 8 home maintenance tips
  • Valentines day guide
  • How to build a competitive edge

 

January 2023 contributed content
  • 5 resolutions for a fraud free new year
  • Tips to protect yourself from tax scams
  • 7 New Year's resolutions for your business

 



 


In the media

Your BBB PR and communications team works with media partners across our coverage area over fifty times each month.

See below for a small selection of recent media coverage from BBB Great West + Pacific

Denver 7 Logo

November 27, 2023 - Meghan Compton spoke with Denver 7 about safely buying holiday decorations online.

November 13, 2023 - Logan Hickle spoke with KHQ Spokane about stepping in to help a consumer in need.

KHON Logo

November 1, 2023 - Roseann Freitas went on-air with KHON Hawaii to announce this year's Torch & Spark Award winners for the state of Hawaii.

King 5 Logo

October 29, 2023 - Logan Hickle spoke Farah Jadran highlighting an investigation done by the BBB regarding a local contractor.

KHON Logo

October 11, 2023 - Roseann Freitas spoke with KHON Hawaii about the history of BBB and how we help the public today.

KDEN Telemundo Logo

October 9, 2023 - Jose Jimenez habló con Telemundo Denver acerca de compras en línea de forma segura con las grandes ofertas que se avecinan en esta temporada de fiestas. 

September 24, 2023 - Logan Hickle spoke with Hayley Guenthner about a company based in Vancouver, WA, Nationwide Energy.

KHON Logo

September 20, 2023 - Roseann Freitas went in-studio with KHON to warn the public about the signs to watch for regarding cryptocurrency on social media.

September 4, 2023 - Dale Dixon spoke with the team at Idaho News 6 about what the public should do to stay safe when booking their vacation travel plans.

NBC Montana Logo

August 22, 2023 - Logan Hickle spoke with Heidi Meili on what to do when wrapping up your home improvment project.

Denver 7 Logo

August 15, 2023 - Roseann Freitas spoke with Denver 7 regarding pet scams and how to know the animal is legitimate.

Komo News Logo

August 4, 2023 - Logan Hickle spoke with KOMO News about wait times and issues surrounding passports.

King 5 Logo

July 21, 2023 - Logan Hickle spoke with KING 5 NBC in studio regarding Taylor Swift tickets in the Seattle area.

Alaska News Source Logo

July 6, 2023 - Roseann Freitas spoke with Alaska News Source about a scam targeting local restaurants and consumers in the Anchorage area.

KHON Logo

July 5, 2023 - Roseann Freitas spoke with KHON news in studio with tips on creating secure passwords.

NBC Montana Logo

June 27, 2023 - Logan Hickle spoke with NBC Montana regarding a recent news release from BBB Great West + Pacific.

KHON Logo

June 27, 2023 - Roseann Freitas spoke with KHON 2 Hawaii to inform consumers on what to verify when receiving a letter from the Census Bureau.

Komo News Logo

June 23, 2023 - Logan Hickle spoke with KOMO ABC Seattle regarding a recent news release from BBB Great West + Pacific.

Fox 31 Denver Logo

May 30, 2023 - Roseann Freitas spoke with Fox 31 Denver about ticket scams with the Denver Nuggets making it to the NBA Finals.

King 5 Logo

May 13, 2023 - Logan Hickle went in-studio with Farah Jadran to let the community know what to look for when hiring contractors for their summer projects.

Komo News Logo

May 5, 2023 - Logan Hickle spoke with KOMO ABC Seattle about this year's Torch and Spark Awards, now accepting applications from the community.

April 11, 2023 - Dale Dixon spoke with KIVI Idaho News 6 about password managers, how they can protect you, and the pitfalls.

April 5, 2023 - Logan Hickle sat down with KIRO 7 CBS to discuss bad actors posing as the BBB to gain trust in the community.

Hawaii News Now Logo

April 4, 2023 - Roseann Freitas spoke to Hawaii News Now about the dangers of scams trageting businesses in the community.

King 5 Logo

March 18, 2023 - Logan Hickle spoke with KING 5 NBC about the upcoming tax season and implications around protecting your personal identifiable information.

KTVZ Bend Logo

March 8, 2023 - Dale Dixon spoke with KTVZ Bend about a solar company that is F rated with the Better Business Bureau.

KOIN Logo

March 7, 2023 - Logan Hickle spoke with KOIN Portland covering the new Scam Tracker Risk Report consisting of data and trends reported to the BBB in 2022.

KHON Logo

February 28, 2023 - Roseann Freitas spoke with KHON to inform consumers on how to go about purchasing a car in today's market.

KTVB Logo

February 21, 2023 - Dale Dixon spoke with KTVB about what people can utilize BBB.org for when looking for a car, to avoid bad actors like ByrdDawg Motors.

NBC Montana Logo

February 8, 2023 - Logan Hickle spoke with NBC Montana about why a business should closely manage their online presence.

KHON Logo

January 24, 2023 - Roseann Freitas spoke with KHON to prepare consumers for the upcoming tax season.

January 19, 2023 - Suzann Bacon-Taylor assisted CBS Colorado in an investigative report on a local Colorado business.

January 10, 2023 - Logan Hickle spoke with KHQ NBC of Spokane giving guidance to consumers about a recent bank scam that a local business owner fell victim to.

Hawaii News Now Logo

December 27, 2022 - Roseann Freitas spoke with Hawaii News Now to inform consumers of their rights in case of cancelled flights.

December 14, 2022 - BBB Great West + Pacific published a consumer alert about a Seattle, WA, based moving company. The story was published by Vonnai Phair at the Seattle Times.

December 1, 2022 - Roseann Freitas participated in a roundtable with other Hawaii community members and PBS Hawaii on a holiday season alert.