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BBB Knowledge Base
Customer Reviews
General Questions
Accredited Businesses
AB Portal
Benefits of Accreditation
Renew My Accreditation
Programs & Events
Torch Awards
Impact
Webinars
Customer Reviews
Complaints
Standards of Trust
Mediation and Arbitration
Customer Reviews
Get tips on how to manage your online reputation and what you should do when you receive a BBB customer review.
Manage Your Online Reputation through BBB Customer Reviews
Best Practices for Online Reputation Management
I received a BBB Customer Review, now what?
Additional BBB Customer Review FAQ
How is a Customer Review Different than a Complaint?
