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      Back to home
      1. BBB Knowledge Base
      2. Customer Reviews
      • General Questions
      • Accredited Businesses
        • AB Portal
        • Benefits of Accreditation
        • Renew My Accreditation
      • Programs & Events
        • Torch Awards
        • Impact
        • Webinars
      • Customer Reviews
      • Complaints
      • Standards for Trust
      • Mediation and Arbitration

      Customer Reviews

      Get tips on how to manage your online reputation and what you should do when you receive a BBB customer review.
      • Manage Your Online Reputation through BBB Customer Reviews 
      • Best Practices for Online Reputation Management
      • I received a BBB Customer Review, now what?  
      • Additional BBB Customer Review FAQ
      • How is a Customer Review Different than a Complaint?
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