Mediation and Arbitration

Your BBB helps consumers and businesses resolve marketplace quarrels when they arise by providing mediation and arbitration services.

• BBB Arbitration - What is it and why should I choose to arbitrate?
• Mediation - Why should I choose to mediate?
• Contract Wording When Using BBB Mediation/Arbitration
• BBB Mediation - An Opportunity for Parties to Develop Their Own Solutions
• How do I know if mediation or arbitration are right for me? 
• The Mediator's Role
• What if we cannot come to a resolution?