Door Tech- It's All in the Family

by Hannah Stiff | Sep 11, 2019 11:30:30 AM

https://www.youtube.com/watch?v=1tIHqxmE_XE&t=1s

Most
people don’t want to go into business with their family. Sure, everyone loves
their family, but spending at least 40 hours per week together on top of
holidays? Now that’s just inhumane.

Yet there is one family-owned and operated business in Gallatin Valley where children are kind to their parents and parents cannot stop boasting about their children. That business is Door Tech. The garage installation company is owned by Drew Burkenpas and his parents, Doug and Pam. Drew and his brother Jason also serve as lead technicians for the company.

Having a family business was the dream,” Pam says. “Everyone says don’t go into business with your family. But we love working with our family.”

Though
they have an unbeatable camaraderie on the job, the family also works hard.  

“Those
boys have the best work ethic,” Pam says. “And I love watching them work with
their dad.”

Recently,
Doug said he was delighted when his daughter asked if she could come work for him.

“I
told her I’d love it,” Doug says. “But I said, ‘I’m not sure I can afford
you.’”

With
all three children now enveloped in the business, the Burkenpas family is excited
for the future. And though the family recently acquired Door Tech, they run it
well, thanks in large part to Drew. Drew worked at Door Tech, under different
owners, starting in 2011. Before that, Drew sold popcorn to the Door Tech
owners to raise money for his Boy Scout Troop. That irresistible popcorn was a
foot in the door for the Burkenpas family.

In
2017, when the opportunity arose, the Burkenpas bought Door Tech. A Montana
State University alum with a business management degree, Doug brought 25 years
of management to the business. That experience was hard earned at his family’s
agricultural equipment dealership, where Doug, Drew and Jason all have fond memories
of helping out. As a fourth generation Montanan with a background helping
ranchers succeed, Doug and his family already had a great reputation in the
valley before taking ownership of Door Tech. The Better Business Bureau, as
Drew says, helped bolster that great reputation.

“How
does a customer know if a business is a good business or not; through the
Better Business Bureau,” Drew says. “That’s a recognized name everyone knows.
We’re going into people’s homes, so people have to be able to trust us.”

The
Burkenpas’ hard work, business ethics, and fun family dynamic landed them on
our radar here at the Better Business Bureau. Earlier this year, we had the
opportunity to spend a morning with the family and film a BBB video as part of
our Doing Better Business series. You can check out the Door Tech video that
launches this week on our BBB Montana Facebook page. Hang around and you’ll
find all kinds of business inspiration. And who knows, the next movie star BBB
Accredited Business could be yours!

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