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Torch Talk

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Customer Service & Sales (2)

The Risks of Buying and Selling on Social Media

There are endless options for buying and selling online. Businesses that don’t utilize the virtual shopping space have far less exposure and, in turn, may not flourish the way tech-savvy businesses might. A business’s presence online is important but there are risks associated with e-commerce on social media platforms for consumers and businesses.

How to build trust with your clients during a supply chain shortage

As supply chains continue to rebound from COVID disruptions, costs are exponentially rising and supply can suddenly come to a halt.

The Future of Live Events

According to some industry insiders, there are good reasons for optimism that events will get back on track in 2021.

Tips for taking your customer relationships to the next level

For businesses, relationships they’ve established with their customers are determining where they rank.

Customer service is complicated. One winery is finding the right balance.

Robust approaches to customer service pair a business’s professional objectives with some calculated personal touches.

Know Your Supply Chain - Learn The History of Our Supply Chain & Why it Affects You

Know Your Supply Chain - Learn The History of Our Supply Chain & Why it Affects You

Low-hanging fruit? Grab it!

Low-hanging fruit? Grab it!

Retraining for Success: COVID sends businesses back to class

Retraining for Success: COVID sends businesses back to class

Customers, this one’s for you: A reminder that we all need to do our part to keep a safe shop

Customers, this one’s for you: A reminder that we all need to do our part to keep a safe shop

Core of COVID-19 Recovery is Staying Connected

Core of COVID-19 Recovery is Staying Connected

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