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Tristan Armstrong: The Core of BBB

by Hannah Stiff | Apr 29, 2019 12:13:23 PM

Drumroll please… It’s time to announce the 2019
Students of Integrity Montana Scholarship winner. With great pleasure, we are
thrilled to award a $1,000 scholarship to Bozeman High School student Tristan

Tristan wrote an essay that tugged at our
heartstrings and got at the core of why BBB does what it does. In his essay,
Tristan wrote about an experience he had with a BBB accredited business.

“My mother and I moved to Bozeman, Montana, during
my sophomore year in high school,” Tristan writes. “We didn’t have many friends
or family in the area and found the process of purchasing my first car to be
overwhelming. We turned to the Better Business Bureau to find a local mechanic
that we could bring our potential purchase for a used vehicle inspection. We
are very happy we found Torque Auto Repair in Belgrade, Montana.”

Torque Auto Repair has been a BBB accredited
business for four and a half years. They are an A+ rated shop with a strong
reputation in the community.

“We chose Torque Auto Repair because we wanted to support
a family owned business instead of a large corporation, but more importantly
because it had been BBB accredited since 2014 with an A+ rating,” Tristan
explains. “We found a private-party car that we thought would work well for me
but wanted to have an expert take a look at it first.”

Tristan says the Torque staff worked with the owner
of the vehicle he wanted to buy and quickly scheduled an inspection.

“There were many buyers in line for my beloved
Jeep,” Tristan says. “Torque Auto Repair got us in within a day.”

Torque provided Tristan a detailed estimate for
repairs on the vehicle, including photos. Based off the inspection they
provided, Tristan was able to make a competitive offer on the Jeep and afford the necessary repairs. And though
he was a new student at a new high school in a new state, Tristan found the
familiarity of quality service when he needed it most. Tristan says that with
the BBB’s help, he felt much more secure in his decision and less like he could
end up the victim of a scam.

We were not only impressed with
Tristan’s story of choosing to work with a BBB Accredited Business, but by how
thoroughly Tristan exemplifies what a Student of Integrity truly is. When we
asked Tristan to     tell us a bit about
himself, he said, “I’ve
overcome adversity and thrived. At 15, I spent my summer working in Gallatin
County as an outdoor/warehouse laborer, ultimately paving the path for my mom
and I to make the move from Minnesota to Montana. I have a strong work ethic
and am independent, determined, compassionate, and curious, and will apply
these attributes throughout my university career.”

gives back to the community through his membership in Rotary Interact, a
service-oriented charitable organization. He has served as a student council
officer and currently promotes community health and wellness through his work
with HOSA (Future Health Professionals group). Tristan also holds a Teen CERT
(Community Emergency Response Team) certification from FEMA.

Tristan didn’t tell us exactly where he hopes to land in the future, we loved
the picture painted of the BBB.

“The vision of
the BBB is more important than ever before,” he says. “In an era of information
overload and lack of trust, we seek an ethical marketplace where buyers and
sellers can trust each other. The BBB’s 100 plus years of positive service
demonstrates its longevity and proves its commitment to advancing marketplace
trust to both the buyer and the seller. My mom’s trust in the BBB is now shared
by me after my experience with Torque Auto Repair. I want to support my local
community and feel confident doing so when working with BBB accredited
businesses. They have my business.”

Read more about Tristan and his BBB story here.

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