BBB completed a moving industry analysis during the first quarter of 2021 to raise awareness of common issues consumers have encountered using a mover.
Our recently released Moving Industry Report details the complex system of logistics and variables impacting consumers that are looking to hire movers.
The power of customer reviews is undeniable. Three out of four consumers say they trust online reviews as much as personal recommendations.
Thinking of hosting a social media giveaway? There's a lot more to it than meets the eye.
More employees, customers, and communities are placing their trust in businesses.
In the five years since the arrival of TikTok more businesses are realizing its potential for reaching customers.
The updated guidance seemed to signal a welcome step toward normalcy. For business owners and their customers, it likely also created some confusion.
Trust is in shorter supply right now. According to the 2021 Edelman Trust Barometer, a pandemic and its resulting economic instability produced an overall increase in mistrust among U.S. citizens.
Both businesses and consumers should be incredibly cautious while selling or buying online.